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Failure to maintain clear comminication/slow deliv |
July 20, 2015 |
Reviewer:
gene stewart from lees summit, MO United States
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Ordered some appliance casters, was only 3 days transit from the company. Waited 12 days, then called. Waited 2 days to be told they were backordered. They called the alleged day they arrived and stated I'm sorry but I forgot to call and tell you they were backordered. They will ship out tomorrow. Well, they arrived 5 days later for a total of over 2 weeks to get order. Never again will I order from your company. I have a business to run and your "oversight" made me look like a fool to my client. If you guys operate as a demand/pull business it should be stated up front.
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